Archive for Customer Service

Finding New Customers Is Not Always Easy

Keywords: customer, customers, customer service
So what is new customers really all about? The following article includes some fascinating knowledge around new customers–info you can use, not just the old stuff they used to tell you.
Good times, bad times, business ups and downs. Profit gains and money loss in a merry-sales-go-round. Oh yeah! […]

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800 Numbers Bring Leads - If It Doesn’t Cost Anything, They’ll Call

Keywords: 800 directory, 800 numbers, toll free directory, 800, 800 number directory, toll free numbers
How do I find you, how do I find out where you are, and how fast can I talk to you? These questions are ones we all wish a consumer would ask and then pursue […]

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Six Sigma And The Customer

Keywords: six sigma customer, 6 sigma customer, customer service, customer service tips, customer advice
Although Six Sigma is directly related to the improvement of business processes, its ultimate aim is to offer better products and services to customers. This means that process improvement is not an end in itself, that it is […]

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Customer-Supplier Relationships For Lean Six Sigma

Keywords: Lean Six Sigma, customer relationships, customer relations, lean customers, six sigma customers,
A Case Study
A case in point is the sending out of mailings to customers about new products by a certain company. Now, the mail house entrusted with sending out the mail had been cleaning up the mail file […]

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